Accessibility statement
We aim to guarantee the accessibility of our website in accordance with the Act on the Provision of Digital Services (306/2019). We have assessed the accessibility of our website ourselves. We develop our services together with digital communication professionals and accessibility experts.
Our website largely fulfils the accessibility requirements and does not contain critical accessibility deficiencies. Some of the older news content on our website, as well as PDF files containing company information are not fully accessible. The accessibility requirements do not concern files that were published before 23 September 2018.
If you notice any accessibility problems on our website, please let us know. You can give general feedback on accessibility using the online form below or by sending an email to saavutettavuus(at)varma.fi. Do not send personal questions regarding your matter using the online form.
If you require information regarding your personal matter and this information is not contained in an accessible format in our service, please contact us by sending us a message on the Messages page or in a secure email, or by calling our customer service at the number +358 10 192 100.
We will respond to your feedback within 14 days. If you are not satisfied with the response you receive, or if you do not receive a response from us within two weeks, you can notify the Finnish Transport and Communications Agency Traficom. Traficom's website contains instructions on how to file the notice and information on how the matter will be addressed.
Contact details of the supervisory authority
Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus@traficom.fi
telephone switchboard 029 534 5000