On the final weekdays of the year, our customer service is open as usual:
- in insurance and payment matters from 8 am to 5 pm (service in Swedish and English from 8 am to 4 pm)
- in pension and rehabilitation matters from 9 am to 3 pm (also in Swedish and English).
Exceptions in our customer service opening hours
Our customer service is closed on Christmas Eve (24 December), Christmas Day (25 December), Boxing Day (26 December), New Year’s Day (1 January) and Epiphany (6 January). On New Year’s Eve (31 December), our opening hours are:
- in insurance and payment matters from 8 am to 1 pm (also in Swedish and in English)
- in pension and rehabilitation matters from 9 am to 1 pm (also in Swedish and English).
Our phone number is 010 192 100 (when calling from abroad +358 10 192 100).
Varma Online Service
In our online service, you can take care of all pension and rehabilitation matters as well as changes related to insurance and payment matters. Log in to the
Please note that there will be a scheduled service break in the online service for our private customers in January 2025. During the service break, from 16–29 January, all services related to pensions and rehabilitation will not be available. Read more in our news article.
We wish you a Happy New Year!